Telecommunication companies are leaders in terms of shared services and productivity gains through automation.

 

We have helped the Telecommunication provider to set-up shared services by transitioning technical and functional services from the large service providers into their shared service center in India. Further we have helped Vodafone to transform their on- and offshore organization to reduce costs and increase their service quality.

 

We have developed a framework to transition, stabilize and continuously improve shared services that can be adopted to any industry, domain and environment.